Welcome To Seacoast Bank Customer Support

We're here to help.

Frequently Asked Questions (FAQs)

Need help with your Seacoast Bank account or have questions about our services? Whether you're an existing personal or business banking customer or just exploring your options. we’re here to assist. Browse answers to common questions, explore self-service tools, or contact our support team directly.

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PERSONAL BANKING BUSINESS BANKING DIGITAL BANKING GENERAL BANKING DEBIT CARD CONSUMER LOANS & MORTGAGES SECURITY & FRAUD NEW CUSTOMERS

Personal Banking Support

Yes. To set up a recurring transfer, click Pay & Transfer, then Transfer Money. You can initiate a one-time or recurring transfer by setting the frequency for the transfer. Transfers can be made to either a Seacoast Bank account or to an external account once that account has been set up and verified.

Yes. You can modify recurring transfer details by completing the following steps:

  • Go to Online Activity under the Pay & Transfer menu and locate the recurring transfer
  • Click on the 3-dot icon to the right of the transaction, select the Edit option to modify the transfer
  • Make the desired change to the new transaction and submit

Note: If the recurring transfer End Date has been reached, you will no longer be able to edit it.

If you’re having issues seeing a transfer, do the following:

  • Search for the transaction in the Online Activity option under the Pay & Transfer menu
  • Check and confirm whether the transaction is in Drafted status. If it is, the transaction was never approved by the user.

Yes. Personal banking customers can transfer money between a Seacoast Bank checking and savings accounts and accounts you have at other financial institutions. To learn more about transferring funds to your account at another financial institution, click Manage External Accounts from the Account Management & Services menu.

Seacoast Bank has partnered with Zelle® to provide you a fast, safe and easy way to send money in minutes* to friends, family and others you know right from Seacoast Bank Online Banking and Seacoast Mobile Banking app. Zelle® makes it easy to send or receive money with the people you trust who have a bank account in the U.S., all you need is a U.S. mobile phone number or email address.

Business Banking Support

Digital Banking (Online & Mobile) Support

Personal Banking Customers

Business Banking Customers

All Customers

General Banking Support

Debit Card Support

Personal Banking Customers

Business Banking Customers

All Customers

Consumer Loans & Mortgages Support

Security Alerts & Fraud Support

Personal Banking Customers

Business Banking Customers

All Customers

New Customers

Consumer Loans & Mortgages

Small Business

Commercial Banking

Before opening an account, assess your business needs, such as your expected average account balance and the number of transactions you’ll process each month then align those needs with an account. On a basic level, look for accounts offering:

  • Features that make your operations easier, such as mobile banking access, Remote Deposit Capture and online banking with variable user settings
  • Ease of integration with your payroll and bookkeeping services
  • Reasonable service fees
  • Branch and ATM access
  • Generous transaction limits and earnings credit rates

Any business is eligible for a commercial checking or savings account with the required documentation. Required materials may include:

  • Employer Identification Number (EIN) or Social Security number if you’re a sole proprietorship
  • Personal identification documents
  • Business formation documents
  • Ownership agreements
  • Business license
  • DBA (Doing Business As) documentation

 

Contact Us 

Still need help? Here are some ways you can reach us:

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CUSTOMER SUPPORT

Call us at 800.706.9991
Mon - Fri | 7am - 10pm
Saturday | 8:30am - 5pm
Sunday | CLOSED
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LIVE CHAT

Chat with representatives
on hand to answer questions immediately.
Let's Chat »

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EMAIL US

Please feel free to send a note to CustomerService@SeacoastBank.com
with questions or comments -
we're here to help.
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REQUEST A CONSULTATION

Are you interested in meeting with a representative to discuss your financial needs? 
Schedule a consultation today »

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LOCATIONS

Find a Seacoast Bank branch
or ATM near you.
Let's Go »

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FASTLANE

Call 866.674.5578
Check Account Balances, Verify Checks That Have Cleared Your Account or Transfer Funds Between Accounts.

Provide Your Feedback

We want to know your thoughts! Provide insights to our team on your banking experience and how we can better serve you.

Complete our survey »

 

* U.S. checking or savings account required to use Zelle®. Transactions between enrolled users typically occur in minutes.
Zelle and the Zelle related trademarks are wholly owned by Early Warning Services, LLC and are used herein under license.

Our Four Promises.

At Seacoast Bank, everything we do is based upon core beliefs summarized in the Four Promises we make to you. When you entrust your banking to us, we promise to:
right team to serve you
Get you comfortable with the right products and the right team to serve you
Make your day-to-day banking simple
Make your day-to-day banking simple
Resolve out-of-the-ordinary items responsively
Resolve out-of-the-ordinary items responsively
Invest in you and your community
Invest in you and your community