Welcome To Seacoast Bank Customer Support

We're here to help.

Frequently Asked Questions

Help me find answers for...


Existing Customers

Seacoast Bank's routing number is 067005158, and Seacoast Bank's SWIFT code is (International Use Only) SNBFUS3F, UCBMUS33

All Seacoast Bank branches have notaries available. We recommend calling the branch ahead of time or making an appointment online to ensure the notary will be available in the office when you’re ready to come in with your documents. To make an appointment, locate your nearest branch and select the Branch Details option.

Seacoast Bank's Customer Support Center associates are available via phone at 800.706.9991, Live Chat or by email at CustomerService@SeacoastBank.com, Monday through Friday 7 a.m. to 10 p.m. and Saturday 8:30 a.m. to 5 p.m.

FastLane is Seacoast's telephone banking system. You can call 866.674.5578 to securely check account balances, verify checks that have cleared your account or transfer funds between accounts.

Call 866.674.5578 to access FastLane.

Personal and business customers can change their address by contacting our Customer Support Center at 800.706.9991, visiting any Seacoast Branch or within Seacoast Online & Mobile Banking by:

  1. Clicking Account Services
  2. Selecting Address Management and edit
  3. Following the prompts to update the address on file

You can view your credit card account details and statements through our secure credit card portal.

To establish direct deposit you can:

  • Complete the Direct Deposit request form and submit it to your employer or source of income.
  • Or, call our local Customer Support Center at 800.706.9991 for assistance.

Seacoast Bank offers multiple ways for you to connect your Seacoast Bank accounts with QuickBooks and Quicken.

Direct Connect communicates directly with Seacoast on your behalf. You don't have to log in to online banking and manually download transactions – Direct Connect does this for you.

Web Connect gives you the ability to download your transactions directly from Seacoast's website and import them into QuickBooks or Quicken.

Direct Connect enrollment instructions:

Within Quicken or QuickBooks, choose the Banking menu, go to Bank Feeds.

  • Select Set up Bank Feeds for an account.
  • In the Enter your Bank's name field, enter and select your bank.
  • Select Continue.
  • Enter your Online Banking user ID and Password.
  • Select Connect to connect your Quicken/QuickBooks to your bank's server.
  • Select the bank account you want to connect to your account in Quicken/QuickBooks.
  • Select Finish after the connection finishes.

To download transactions:

  • Go to the Banking menu.
  • Hover over Bank Feeds and select Bank Feeds Center.
  • From the Bank Accounts list, choose the account you want to connect.
  • Select Download Transactions
  • Select Synchronize. If you only want to download transactions for a specific account, select Sync this account. Or if you want to download transactions for all your accounts at Seacoast Bank, select Sync all for this Bank.
  • In the Access to window, enter your Seacoast Online Banking credentials to connect to Seacoast Bank.
  • Select OK.

Web Connect setup:

  • In QuickBooks or Quicken go to Banking, then select Online Banking Setup.
  • Enter your bank’s name, then select Next.
  • Select Web Connect.
  • Select which bank accounts you wish to add to Quicken/QuickBooks.
  • Select Website.
  • Download and save your bank transactions to your computer.
  • In Quicken/QuickBooks, select Downloaded Transactions, then Import File to import your transactions.
  • If you downloaded many accounts, select a matching Quicken/QuickBooks account in Store in the Quicken/QuickBooks Account, then Continue.
  • Once Quicken/QuickBooks finished importing your transactions, select OK. This displays your transactions in the Downloaded Transactions window.

New Customers

The amount needed to fund a personal checking or savings account will vary based on the financial institution and account chosen. Personal checking and savings accounts at Seacoast Bank can be opened with as little as $50 in some cases.

Look for accounts that help you reach your financial goals paired with features that align with how you’ll use the account. For example, it may be beneficial to open a money market account if you’re looking to earn higher interest on balances while still having flexible access for transactions. It’s recommended to also consider minimum balance requirements and ways to avoid potential fees.

In general, look for checking and savings accounts offering:

  • FDIC insurance
  • Easy access to branches and ATMs
  • Features that align with your stage of life
  • Online and mobile banking options
  • Robust fraud protection and alerts
  • Low minimum balance requirements
  • Little-to-no monthly maintenance fees

Schedule an appointment with your local Seacoast Banker for additional guidance on choosing the best checking or savings account for you.

A money market account is a simple and flexible way to save for future expenses while still earning a typically higher interest rate than conventional savings accounts. Money market accounts usually offer check-writing and debit card privileges and are covered up to the allowable limits by the FDIC.

debit card is a bank-issued card that deducts money directly from a checking account and can be used at ATMs, online or at a point-of-sale. Debit cards typically offer fraud protection benefits and can be added to a mobile device’s digital wallet for additional security protection and convenience.

Debit card users can typically make fee-free withdrawals, transfers and deposits at a bank branch and ATM or through an ATM partner, such as the Allpoint® ATM network.

Seacoast Bank Online Banking is designed to fully safeguard the privacy and security of your financial information. Unlike normal Internet communication, all information sent to and from our processing center is encrypted and sent through a secure communications channel. Messages cannot be redirected, read or tampered with. We also take advantage of the maximum level of security supported by your browser.

The same features and functions available with online banking are available within the Seacoast Bank Mobile app. Features include:

  • Mobile Deposit
  • Card Management
  • Setting account and transaction alerts
  • Bill Pay
  • Financial Tools that automatically categorize spending, and more
  • Apple Watch integration

Touch ID, Face ID, customizable alerts and multi-factor authentication ensure your financial information stays safe along with 24/7 fraud protection.

The Seacoast Mobile Banking app is accessed using your mobile service provider’s data plan. Message and data rates may apply. There are no additional fees assessed by Seacoast for downloading the app to your device or using the app.

Items needed to apply for a consumer loan will vary by lender, but in general, you can expect to provide details on:

  • Income - For example, tax returns and bank statements
  • Credit score - The minimum credit score to qualify for a loan will vary by lender and loan type
  • Debt-to-income ratio - This percentage represents your gross monthly income that goes toward debt payments. Lenders will use this to determine your capacity for more debt
  • Collateral - For secured loans, you may need to pledge assets, such as a home, car or investment accounts to secure a loan

Connect with your local Seacoast Banker for expert guidance on applying for a consumer loan.

A mortgage is an agreement between you (a borrower) and a bank or lender to buy or refinance a home without having all the cash up front. When you obtain a mortgage, you agree to:

  • Make payments over a set amount of time
  • Pay back the money borrowed, plus interest
  • Upkeep mortgage terms with the home as collateral for the loan

Many lenders typically recommend that your housing costs make up no more than 30% of your annual pre-tax income. To estimate how much home you can afford consider the following details:

  • The amount of money you can put towards a down payment
  • Your household income
  • Any debt you have and monthly repayments, as well as your spending habits

Seacoast’s Mortgage Loan Calculator can help you estimate what your monthly mortgage payment would be.

Though often used interchangeably, a distinct difference exists between being pre-qualified and pre-approved for a mortgage. Being pre-qualified is more high level and based on information from the buyer. On the other hand, pre-approval is more involved, as a mortgage application is needed. At this stage, the lender has reviewed the buyers’ financial details and provided an idea of how much they can borrow.

Connect with your nearest Seacoast Mortgage Loan Officer for expert guidance on the homebuying process.

The steps to open a business deposit account may vary depending on the bank or credit union, but in general, you can expect to provide:

  • Employer Identification Number (EIN), or Social Security number if you’re a sole proprietor
  • Social security number or taxpayer ID for all owners
  • Personal identification
  • Business formation documents, such as articles of organizations or incorporation
  • Business license
  • Ownership agreements
  • Assumed name certificate if you advertise your business using a name other than the legal name
  • Bank account and routing number for your initial deposit

Seacoast Bank makes opening a business checking or savings account simple. Find your local branch to make an appointment.

In general, any business with an Employee Identification Number (EIN) or Social Security number for sole proprietors, can open a small business bank account. Keep in mind, you may need to submit documentation for your business as well.

Review our Business Insights blog for more information on opening a business banking account.

The amount needed to open a business checking or savings account, as well as any associated maintenance fees and minimum balance requirements, will vary by the account type chosen and the financial institution.

It depends. At a minimum, business owners should consider a business checking and business savings account. From there, the decision depends on your unique needs. For example, you may need an additional business savings account for tax purposes or enjoy the liquidity and earning potential of a business money market account.

To obtain a business loan from Seacoast Bank, the business must be based in Florida and be in operation for a minimum of three years.

Gathering your business and personal information is just one step in the small business loan process, but in general, you may be asked to provide details such as:

  • Tax returns for the business and each guarantor
  • List of your current monthly debt payments
  • Personal financial statement
  • Driver license information for each owner
  • Identifying information for each owner

The approval time for a small business loan can take anywhere from a few days to a few months, and depends on numerous factors, including, the type of loan applied for, your lender and if you have all the required documentation ready.

A small business is defined as an independent business having fewer than 500 employees.

The U.S. Small Business Administration is a federal agency focused on helping small business owners start, grow or expand their small businesses by partnering with lenders like Seacoast Bank to provide government-backed business loans. Since the loans are partially guaranteed by the SBA, the program enables small business owners to obtain business loans with fewer equity requirements than conventional business loans.

The Small Business Administration (SBA) is a federal agency that helps established businesses grow and helps new businesses get started. As a borrower, you’re not borrowing from the SBA, you’re borrowing from a financial institution like Seacoast Bank that partners with the SBA to provide loans to small businesses.

SBA loans offer several advantages compared to conventional business loans including lower down payments, longer terms, full amortization and no balloon payments. SBA loans can also provide financing for businesses that often find it difficult to obtain conventional financing like restaurants, auto repair facilities, self-storage facilities, start-up franchises and assisted living facilities.

The first step in applying for an SBA loan is to get an idea of which SBA loan might be right for you. Once you have determined which SBA loan is right for your business, meet with an SBA-preferred lender to discuss eligibility requirements. You’ll then apply and close on your SBA loan with your preferred lender. Some of the most common SBA loans are the:

SBA 7(A) loan, a term loan which can be used for a variety of business needs

SBA 504 loan, which is more restrictive and typically used for construction and purchase of owner-occupied commercial real estate and heavy machinery

USDA B&I loan, which can be used for a variety of business needs and is designed to assist businesses in rural communities

Seacoast Bank has been supporting small business growth in Florida since 1926. As an SBA preferred lender, our SBA team will meet with you to discuss your unique needs and work with you during the entire process.

There are numerous uses for an SBA loan such as purchasing or refinancing commercial real estate, equipment financing, debt refinancing, building improvements, business acquisitions, partner buyouts, construction, inventory purchases, working capital and more.

With a conventional business loan, the bank assumes all of the risk and the loan is subject to the bank lending requirements. With an SBA loan, the bank shares the risk with the SBA, which guarantees a portion of the loan. SBA loans are subject to the lending requirements of both the SBA and the bank.

No. An SBA loan must be approved by the issuing bank, and each bank has its own lending criteria. When you work with an SBA Preferred Lender, you are more likely to receive better terms and a faster application and closing process than a bank that is not an SBA Preferred Lender.

Yes. As an SBA Preferred Lender, Seacoast Bank is part of the SBA's effort to streamline the procedures necessary to provide financial assistance to the small business community. This means we meet all of the Preferred Lender Program eligibility criteria, including proficiency in processing and servicing SBA-guaranteed loans.

Before opening an account, assess your business needs, such as your expected average account balance and the number of transactions you’ll process each month then align those needs with an account. On a basic level, look for accounts offering:

  • Features that make your operations easier, such as mobile banking access, Remote Deposit Capture and online banking with variable user settings
  • Ease of integration with your payroll and bookkeeping services
  • Reasonable service fees
  • Branch and ATM access
  • Generous transaction limits and earnings credit rates

Any business is eligible for a commercial checking or savings account with the required documentation. Required materials may include:

  • Employer Identification Number (EIN) or Social Security number if you’re a sole proprietorship
  • Personal identification documents
  • Business formation documents
  • Ownership agreements
  • Business license
  • DBA (Doing Business As) documentation

Yes. From case studies and blogs to downloadable guides and customer success stories, our Business Insights section has free resources designed to help your company reach success.

Look for a combination of local commercial banker expertise and personalized lending solutions. Seasoned commercial bankers will have expert knowledge of the local market that will help guide you in determining the best loan options and loan type for your business, such as Equipment Loan, Commercial Real Estate Loan or Commercial Line of Credit.

Most commercial loans can be applied for online or at a bank branch and typically require the following documentation:

  • Three years of tax returns for your business and each guarantor
  • Personal financial statements
  • Driver’s license information for each owner
  • Identifying information for each owner

Commercial real estate loans are used for a variety of purposes and are customizable to your project needs, from purchasing a new facility to remodeling and expanding. Our services include:

  • Income Producing Commercial Real Estate
  • Construction and Development
  • Acquisition
  • Refinance
  • Term Loans

Connect with a Seacoast Commercial Banker to explore how your business could benefit from a commercial real estate loan.

Seacoast Bank customers enjoy a wide range of banking and lending options to meet their financial goals, paired with local decision-making and innovative banking solutions.

When you bank with Seacoast, everything we do is based on Four Promises to you, our customer. We strive to:

  • Get you comfortable with the right products and the right team to serve you
  • Make you day-to-day banking simple
  • Resolve out-of-the-ordinary items responsively
  • Invest in you and your community

Learn more to learn more about Seacoast Bank’s story.

Yes, Seacoast Bank is FDIC insured. The FDIC Standard Maximum Deposit Insurance Amount for deposits has been permanently increased to $250,000 per deposit or per insurance financial institution.

Seacoast Bank has over 70 branch locations throughout East, West, South, Central and North Florida. Search for your nearest branch location or explore branches by county.


Contact Us 

Still need help? Here are some ways you can reach us:



Call us at 800.706.9991
Mon - Fri | 7am - 10pm
Saturday | 8:30am - 5pm
Sunday | CLOSED


Chat with representatives
on hand to answer questions immediately.
Let's Chat »



Please feel free to send a note to CustomerService@SeacoastBank.com
with questions or comments -
we're here to help.


Are you interested in meeting with a representative to discuss your financial needs? 
Schedule a consultation today »



Find a Seacoast Bank branch
or ATM near you.
Let's Go »



Call 866.674.5578
Check Account Balances, Verify Checks That Have Cleared Your Account or Transfer Funds Between Accounts.

Provide Your Feedback

We want to know your thoughts! Provide insights to our team on your banking experience and how we can better serve you.

Complete our survey »


* U.S. checking or savings account required to use Zelle®. Transactions between enrolled users typically occur in minutes.
Zelle and the Zelle related trademarks are wholly owned by Early Warning Services, LLC and are used herein under license.

Our Four Promises.

At Seacoast Bank, everything we do is based upon core beliefs summarized in the Four Promises we make to you. When you entrust your banking to us, we promise to:
right team to serve you
Get you comfortable with the right products and the right team to serve you
Make your day-to-day banking simple
Make your day-to-day banking simple
Resolve out-of-the-ordinary items responsively
Resolve out-of-the-ordinary items responsively
Invest in you and your community
Invest in you and your community