Be prepared for the upcoming conversion.
Welcome to Seacoast Bank! Our experienced Treasury Management team is here to help facilitate a smooth transition to Seacoast Bank on Monday, June 5. Our suite of products and solutions, combined with our expertise, will help move your business forward.
✓ Later Deadlines For Payments Processing | ✓ Additional Payment Options |
✓ Manage ACH Positive Pay Within Online Banking | ✓ 3+ Approvers Available In Online Banking |
✓ Commercial Credit Cards | ✓ Recurring Wire Availability |
Please contact our experienced Treasury Management Customer Care team with any questions or for technical support.
Representatives are available
Monday through Friday
8 AM ET - 6 PM ET.
Download the Treasury Management conversion guide for details to help you prepare for the transition.
Sign up for a 1-hour webinar hosted by Seacoast Bank and our online banking provider, Q2, for deeper training on the online banking features and capabilities to ensure your successful transition. Click the button below to choose from multiple dates and times.
register for training
As you prepare for the transition of your accounts to Seacoast Bank, the following are changes that you will experience prior to, or after, Monday, June 5, 2023, our system conversion date.
Effective Monday, June 5, through July 31, Seacoast Bank is pleased to share that your Analyzed Treasury Management Service Fees will be WAIVED. As of June 5, any direct charge fees such as stop payments, NSF - Uncollected and wire transfers will be charged at the Seacoast Bank pricing that was included in your welcome packet. Accounts included during this waiver period include Commercial Checking, Business Checking, Business Checking Plus, IOTAs and Public Funds.
Beginning Friday, June 2 at 5 PM ET, through the end of August 2023, access to Professional Bank digital banking will be available in read-only mode to view or download transaction history. Bank statements for June 1 and 2 will not be available as an eStatement and will be mailed to you.
Need additional help? Refer to our frequently asked questions to find the answers you need. Visit the Online & Mobile Banking section of the FAQs to find answers to the most frequently asked questions.
Access to the Professional Bank bill pay service will end as of Friday, June 2, at 5 PM ET. Please schedule all payments prior to 4 PM ET in order to meet payment deadlines.
Continue to use your current Professional Bank RDC platform until your upgrade is complete. Upgrade appointments will begin after conversion, during the week of June 5, and continue through the end of June. The Professional Bank RDC platform will be discontinued after June 30.
Clients who import Nacha formatted files may wish to update batch header records with Seacoast Bank information. Please contact TMCustomerCare@SeacoastBank.com for details. Once you have made the format changes, we request that you send us a test file as soon as possible to validate and test the file format.
Seacoast Bank uses PIN forms to identify non-account signers. This PIN is used if Seacoast Bank Treasury Customer Care needs to call the client for ACH or Wire validation or if the user needs to call Seacoast for assistance. Contact your Banker for additional details.
Seacoast Bank offers multibank reporting to all business customers in lieu of MoneyPro. The solution will allow you to receive a daily file from Seacoast Bank for all of your accounts, including the ones at other financial institutions. Consumer accounts will be offered the feature called MX that is similar to MoneyPro. You will have the opportunity to sign up for both services after conversion. For additional information about Seacoast Bank multibank reporting, please reach out to your relationship officer.
Seacoast Bank offers two easy options for the use of tokens:
You will be prompted at login to download the token and add your credential ID. Download the “VIP Access” Application from Google Play or Apple store on your mobile phone now and have the credential ID ready for first login.
To have a physical token mailed, an Online Account Administrator can call the Treasury Management Customer Care team at 866.330.1955 for assistance.
The current token you use for online originated ACH and Wire transactions will no longer work after June 2, 2023 and the Duo Mobile App will not be compatible with Seacoast Bank Online Banking platform.
As an added protection to your accounts, Seacoast participates in transaction monitoring. At times, we may reach out to you via phone to confirm higher risk online originated transactions. When these situations arise, timely response is important to prevent delays in processing.
Take advantage of later deadlines with Seacoast Bank.
Seacoast Bank | Professional Bank | |
Bill Pay | 8 PM ET | 4 PM ET |
Lockbox | 1x Daily | 1x Daily |
Remote Deposit Capture | 8 PM ET | 5 PM ET |
Mobile Deposit | 7 PM ET | 4 PM ET |
ACH | ||
Same Day | 1:55 PM ET | 3 PM ET |
Prefunding (retry windows) | 2x | Researched Manually |
Next Day Settlement (future) | 6 PM ET | 4 PM ET |
Wire | ||
Incoming | 6 PM ET | 5 PM ET |
Online Domestic | 5 PM ET | 4 PM ET |
Online International | 5 PM ET | 4 PM ET |
Branch Domestic | 5 PM ET | 4 PM ET |
Branch International | 4:30 PM ET | 4 PM ET |
Positive Pay & ACH Positive Pay | ||
Exceptions (default "return") | 2 PM ET | 1:30 PM ET |
Need additional help? Refer to our frequently asked questions to find the answers you need. Visit the Treasury Management section of the FAQs to find answers to the most frequently asked questions.
Need additional help? Refer to our frequently asked questions to find the answers you need. Visit the Debit Card section of the FAQs to find answers to the most frequently asked questions.
In preparation for Monday, June 5, there are a number of things of which you should be aware.
Hover over icon on the cards below to find out what will be available and unavailable over conversion weekend.
FRIDAY, JUNE 2![]()
|
SATURDAY, JUNE 3![]()
|
SUNDAY, JUNE 4![]()
|
MONDAY, JUNE 5![]()
|
Need additional help? Refer to our frequently asked questions to find the answers you need.
1. Apple, the Apple logo, iPad, iPhone, iPod touch, Apple Watch, Touch ID and Apple Pay are trademarks of Apple Inc., registered in the United States and other countries.
2. Worldwide includes USA, United Kingdom, Canada, Australia, and Mexico. Look for the logo to ensure your transactions will be fee-free. Some retail location ATMs may feature a different bank's brand. As long as it has an Allpoint logo, your transaction will be fee-free.
In preparation for Monday, June 5, there are a number of things of which you should be aware.
FRIDAY, JUNE 2
|
SATURDAY, JUNE 3
|
SUNDAY, JUNE 4
|
MONDAY, JUNE 5
|
Need additional help? Refer to our frequently asked questions to find the answers you need.
1. Apple, the Apple logo, iPad, iPhone, iPod touch, Apple Watch, Touch ID and Apple Pay are trademarks of Apple Inc., registered in the United States and other countries.
2. Worldwide includes USA, United Kingdom, Canada, Australia, and Mexico. Look for the logo to ensure your transactions will be fee-free. Some retail location ATMs may feature a different bank's brand. As long as it has an Allpoint logo, your transaction will be fee-free.