Find answers to frequently asked questions about accounts, online & mobile banking, loans, business banking and more.
Where possible, we will remain open by drive thru or lobby appointment only at our branches. While we encourage the use of our online and mobile banking applications whenever possible, Seacoast bankers will be available by appointment for activities that cannot be done via online or mobile banking.
To schedule an appointment, please visit SeacoastBank.com/locations
The Coronavirus Aid, Relief, and Economic Security (CARES) Act* provides several federally guaranteed programs designed to help you and businesses like yours including the Small Business Administration (SBA) loan program, called the Paycheck Protection Program. To learn more about the program and how to apply visit SeacoastBank.com/cares-faq
To change your address, you may:
Online Banking uses several layers of authentication for your security.
In addition to the standard two layer approach of a User ID and Password, Seacoast employs advanced authentication methods that use sophisticated device identification and login monitoring technology to identify login anomalies and then present a stepped-up authentication process that uses out-of-band or out-of-wallet solutions.
Our User ID and Password are case sensitive and must include a combination of letters and numbers.
We send User ID and Password change alerts and have implemented Session time-out controls for the safety of our customers.
More information is availabile within our Security and Privacy Policies.
To send an external transfer to an account that belongs to you:
To enroll, log into your online banking, and click Get Started With External Transfers under the Pay and Transfer section on the dashboard.
Next, click Add External Account, select the account type (Checking or Savings) and then enter the routing number and account number for your external account.
Finally, confirm and submit.
Seacoast will credit and debit two small dollar transactions to your other bank account within two days. Once verification of the transaction amounts has been completed, you will be able to set up one time or recurring transfers between your two bank accounts. Enrollment may take 2-3 business days. Once enrolled, transfers may take up to 3 business days for completion.
To send money electronically to someone else:
To enroll, log into your online banking and click Pay People under the Pay and Transfer section on the dashboard.
Next, read and agree to the terms under the "Ready to Get Started?" section of the page, and click Enroll.
Select the Seacoast account you'd like to transfer the money from, and click Enroll.
Your enrollment request will be processed within 2 business days. When completed, you will receive a confirmation e-mail and can begin making people payments online.
Click here to be taken to the website where you can order checks.
To activate your debit card, you may:
If your debit card is missing, you can easily manage your card(s) on the Seacoast Mobile App. With SecurLock, accessible within the app, you have the ability to turn your card(s) off in real time if lost or stolen.
OR
You may contact us at 866.710.5778 or visit any branch for assistance.
If you know your current PIN and you would like to change it, you may:
Seacoast Bank's routing number is 067005158
Seacoast Bank's SWIFT code is SNBFUS3F
You can use Zelle with your Seacoast Bank Visa® Debit Card to send and receive money.
To do so:
* It is recommended that you DO NOT use Zelle for transactions that might be considered high-risk or with individuals you do not personally know. Once you authorize a payment to be sent to a recipient enrolled in Zelle, it cannot be canceled. Review Zelle’s security information for more details
Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license. Seacoast Bank® does not maintain any role or responsibility in the operation, security, or risk associated with the use of Zelle®.
Once you're logged into the Seacoast Mobile Banking app, simply tap on the title of each section of the app and a help screen will appear that explains the features on each section and how to use them.
Example: If you are in the Transfers section of your app, simply tap your finger on the word Transfers at the top of the screen and a help screen will appear that explains how to transfer money from your mobile app.
Once you are logged in to your Seacoast Online Banking account, you will find a feature-specific FAQ and Glossary at the bottom of each page.
This information will help you understand the features of each page and how to properly use them.
The Change Password page is used to change your Online Banking password. This password is used to access your account information online. It can be changed at any time but only once per day.
You can access the Change Password page by clicking the Change Password link on the Customer Service Index page.
Result: The Customer Service Index page is displayed.
Result: The Change Password page is displayed.
Note: Your password is case sensitive and must include both letters and numbers. It must be at least 8 characters in length and cannot include more than 32 characters. It cannot begin or end with a space and cannot include a single quotation mark, a double quotation mark, a comma, a greater-than symbol, or a less-than symbol.
Result: The Change Password Confirmation page is displayed.
We will send an online banking message and an e-mail confirming this change.
If the Forgot your password option is not showing on your screen you are locked out and must call us at 866-710-5778 for assistance.
For a forgotten username:
Your username can be confirmed by a customer service representative. Please call 866-710-5778 for assistance in getting access to your forgotten username.
You can use the Search Your Transaction History page to limit or increase the number of completed transactions that are displayed on the Account Activity page.
Result: The Accounts menu is displayed.
Result: The Account Activity page is displayed.
Result: The Search Your Transaction History page is displayed.
Result: The Account Activity page is displayed with the completed transactions you specified.
Seacoast Deposit Customers may transfer funds online from any Seacoast Bank deposit account to make your loan payment.
Non-Seacoast Deposit Customers cannot make online loan payments at this time.
The fax number for Credit References and Verification of Deposits is 772-221-3029.
The fax number for a Verification of Mortgage is 772-286-7298.
Funds deposited before 8:00 pm eastern on a bank business day will generally be made available the first Bank Business Day after the day of deposit.
Funds deposited after 8:00 pm eastern or on a non-business day will generally be made available on the 2nd Bank Business Day after the day of deposit. Longer delays to the availability of funds may apply.