Every new experience comes with its fair share of questions.
Here’s where you can find the most helpful answers to guide you through the upcoming transition.
Seacoast Banking Corporation of Florida (NASDAQ: SBCF) is one of the largest community banks headquartered in Florida. Seacoast provides integrated financial services including commercial and consumer banking, wealth management, and mortgage services to customers at over 77 full-service branches across Florida, and through advanced mobile and online banking solutions. Seacoast National Bank is the wholly-owned subsidiary bank of Seacoast Banking Corporation of Florida.
As of December 31, 2024 Seacoast Bank had over 1,500 associates, $15.2 billion in assets, and $12.2 billion in deposits.
For nearly a century, Seacoast Bank’s commitment to customers has remained the same and is summarized by its Four Promises.
Learn more about Seacoast Bank by visiting SeacoastBank.com
The merger will close on July 11, 2025. The customer account conversion will take place over the weekend of August 15. As we approach conversion, you will receive a welcome packet including details about your account and any additional banking options available to you.
The proposed merger will greatly benefit our customers and associates with the added convenience of more branches, more ATMs, and a wider array of financial solutions, including leading online and mobile banking capabilities.
Make sure your contact information is updated so your Banker has your current phone number, email address, and mailing address before conversion weekend, so you do not miss out on any important communications.
You should continue banking as normal. Seacoast Bank and Heartland National Bank teams are working together to make this transition as smooth as possible for you.
In rare instances, we must renumber accounts during the conversion process. If your account number is affected, you will receive a notification by mail in early August 2025. Your new account number(s) will then be mailed to you no later than the week of August 11.
Product Changes:
Yes. Just as your deposits are insured with Heartland National Bank, FDIC insurance will continue at Seacoast Bank.
No. Until the customer account conversion is completed on August 18, Heartland National Bank customers should continue to utilize Heartland National Bank branches for their banking needs.
You can make cash and check deposits at any Seacoast Bank branch or ATM location starting on Monday, August 18. You can also make check deposits using our Mobile Banking app. Visit the Google Play or Apple® App Store and download the app today. See our Funds Availability Policy.
Continue to use your Heartland National Bank checks until your supply runs out.
Good news: your direct deposit process will remain the same. Your existing direct deposits will automatically continue to be deposited into your new Seacoast Bank account. When establishing any new direct deposits, make sure to use your Seacoast Bank account number with the Seacoast Bank routing number 067005158.
We have attempted to place you in the best product for your needs; however, Seacoast Bank offers several checking account options you can explore.
Compare Personal Checking Accounts | Compare Business Checking Accounts
You have time to review the features and requirements of your new account before any monthly service charges kick in. For help or to change your account after August 18, visit a banking center or call us at 888.669.4059.
We have attempted to place you in the best product for your needs; however, Seacoast Bank offers several savings account options you can explore.
Explore Personal Savings Accounts | Explore Business Savings Accounts
You have time to review the features and requirements of your new account before any monthly service charges kick in. For help or to change your account after August 18, visit a banking center or call us at 888.669.4059.
On Monday, August 18, you may visit any Seacoast Bank branch location for assistance and all Heartland National Bank branches will open for regular business hours as Seacoast Bank. Visit SeacoastBank.com/locations to find a branch near you.
Yes, starting on Monday, August 18, at 7AM, you will be able to access your funds through our automated telephone banking system— FastLane at 888.669.4059.
Your new Seacoast Bank account history will begin to build Monday, August 18, at 7AM. If you need transaction history prior to this date, simply contact our Customer Support Center at 888.669.4059.
Continue using your Heartland National Bank Debit Card through Sunday, August 17. After this date, please destroy your Heartland National Bank Debit Card as it will no longer be active.
Yes, starting Monday, August 18, if you have recurring payments tied to your Heartland National Bank Debit Card, you will need to contact those companies to provide your Seacoast Bank card information.
Yes, if you have your Heartland National Bank Debit Card in a digital wallet or are using it as a payment method on shopping sites or apps, update your card information with your new Seacoast Bank Visa® Debit Card number on Monday, August 18.
Yes, you may activate your new Seacoast Bank Visa® Debit Card upon arrival by calling 888.669.4059 to begin using it on Monday, August 18.
Please Note: attempting to use your new card before Monday, August 18 will result in the transaction being declined.
Continue using your Heartland National Bank Debit Card through Sunday, August 17. Activate your new Seacoast Bank Visa® Debit Card by calling 888.669.4059 and begin using it on Monday, August 18. Attempting to use your new card before Monday, August 18 will result in the transaction being declined.
Yes, simply add your Seacoast Bank Visa® Debit Card to your mobile wallet on Monday, August 18 for a fast, secure way to pay. Visit seacoastbank.com/mobilewallet for details.
Beginning Monday, August 18, you can enjoy the benefit of fee-free ATM withdrawals at all of our Seacoast Bank ATM locations and fee-free ATM withdrawals at more than 55,000 Allpoint® ATM locations worldwide.* Visit seacoastbank.com/allpoint for additional details.
*Worldwide includes USA, United Kingdom, Canada, Australia and Mexico.
During the week of August 11, ATMs may experience service interruptions. Starting on the dates listed below, ATMs will no longer accept deposits; however, cash withdrawals will remain available throughout conversion weekend.
Please visit the branch lobby to make a deposit or use the night drop after these dates. During conversion weekend, deposits can be made using the night drop, as branches and ATMs will be unavailable. Any deposits made via the night drop over conversion weekend will be processed and posted to your account on Monday, August 18.
Heartland National Bank ATMs will be available for cash withdrawals only. During conversion weekend, deposits can be made using the night drop, as branches and ATMs will be unavailable. Any deposits made via the night drop over conversion weekend will be processed and posted to your account on Monday, August 18.
Beginning Monday, August 18, you can enjoy the benefit of fee-free ATM withdrawals at all of our Seacoast Bank ATM locations and fee-free ATM withdrawals at more than 55,000 Allpoint® ATM locations worldwide.* Visit seacoastbank.com/allpoint for additional details.
*Worldwide includes USA, United Kingdom, Canada, Australia and Mexico.
If you have a Heartland National Bank credit card, it will remain active, and you may continue using your current card as usual. We plan to reissue your Seacoast branded credit card after conversion and will notify you at such time.
Yes, we offer both consumer and business credit cards. Learn more about consumer credit cards or Learn more about business credit cards.
You can continue to make loan payments at any Heartland National Bank location and, starting Monday, August 18, at any Seacoast Bank location. You may also mail loan payments to:
Seacoast Bank
Attn: Loan Operations
PO Box 9012
Stuart, Florida 34995-9012
Please note: If you utilize Bill Pay, please update the bill payee address to the above after August 18.
Yes, your loan payment will continue to be automatically deducted from your account, and the payment will be reflected on your statement.
Yes, your current rental agreement will remain the same. At the time of your annual renewal, Seacoast Bank’s fees and discounts will apply.
Yes, to access online banking visit SeacoastBank.com. Look for the login area on the homepage in the middle section of the screen. If you currently use Heartland National Bank Internet Banking, you will receive an email detailing how to access Seacoast Bank Online & Mobile Banking before noon on Monday, August 18. Click here for additional first-time login information.
Don’t currently have Online or Mobile Banking? You can sign up for access after conversion by visiting Personal or Business and completing your enrollment.
No, access to Heartland National Bank Internet Banking will be unavailable after 5 PM, Friday, August 15 and checks cannot be deposited via mobile capture or the Heartland National Mobile App.
If you currently use Heartland National Bank Internet Banking customers will receive an email with detailed information to access Seacoast Bank Online & Mobile Banking before noon on Monday, August 18. Click here for additional first-time login information.
Yes, you can access both your personal and business accounts by enrolling in Seacoast Bank Online Banking. Already enrolled? Look for an email with login credential information before noon on Monday, August 18. Click here for additional first-time login information.
Don’t currently have Online or Mobile Banking? Self-enroll in Seacoast Bank Online Banking starting at noon on Monday, August 18, by visiting Personal or Business and completing your enrollment.
Existing Heartland National Bank Internet Banking customers will receive an email with detailed information about their user ID and password before noon on Monday, August 18. Click here for additional first-time login information.
For step-by-step guidance, we’ve created Instructional Videos covering the most popular tools and features. The videos are available within Seacoast Bank Online Banking, located at the bottom of the navigation menu. For additional resources, click here.
Yes, establish or re-establish your eStatements within Online Banking by navigating to “Account Management and Services” for personal accounts or "eStatements & Notices" for business accounts from the menu and then choose "Statement Preferences" to confirm your statement delivery method.
Automatic transfers between Heartland National Bank accounts, as well as external transfers between your Heartland National account and non-Heartland National accounts, will not be converted. You can reestablish or set up new transfers in Seacoast Bank Online Banking starting at noon on Monday, August 18.
Seacoast Bank has partnered with Zelle® to provide you a fast, safe, and easy way to send money in minutes* to friends, family and others you know right from Seacoast Bank Online Banking and the Seacoast Mobile Banking app. Zelle® makes it easy to send or receive money with the people you trust who have a bank account in the U.S., all you need is a U.S. mobile phone number or email address. Learn more about using Zelle®
* U.S. checking or savings account required to use Zelle®. Transactions between enrolled users typically occur in minutes. In order to use Zelle®, the sender and recipient’s bank or credit union accounts must be based in the U.S. Zelle and the Zelle related trademarks are wholly owned by Early Warning Services, LLC and are used herein under license.
Seacoast Bank will make every effort to convert your existing payees and recurring bill payments into our Online Banking platform. Please review your Bill Payment details in Seacoast Bank Online Banking beginning at noon on Monday, August 18.
Yes, when you send a payee a payment, the funds are withdrawn from your account and used to pay the bill per your instruction. This transaction occurs on the day the request is processed and the payment is sent to the payee.
If your payment is sent by check, it will be a Bill Payment check drawn on the Bill Pay provider's account. All Bill Payments are electronically withdrawn from your account on the Send On date.
In order to retain your current information, you will need to download it before Friday, August 15 at 5PM. Transactions made on Friday, August 15, may not be available when you reconnect, but these items will still be available on your statement. Conversion instructions can be found here.
The migration to Seacoast Bank Online and Mobile banking will require that you make changes to your QuickBooks or Quicken software, so please take action to ensure a smooth transition. Conversion instructions can be found here.
You can download the Seacoast Mobile Banking app from the Apple® Store or Google Play Store.
No, you do not need a separate Login ID and password to log into the Mobile Banking app. The same Login ID and password you use to access your Online Banking account can be used to access your account through desktop, tablet and mobile devices.
The cut-off time for mobile deposits is 7 PM EST each business day.
Funds deposited before 7 PM EST on a bank business day will generally be made available the first bank business day after the day of deposit.
Funds deposited after 7 PM EST or on a non-business day will generally be made available on the 2nd bank business day after the day of deposit. Longer delays to the availability of funds may apply.
You can contact our Seacoast Bank Treasury Customer Care team at 866.414.2223. Our associates are familiar with all of our product solutions and services and are your best resource for information and support.
For step-by-step guidance, we’ve created Instructional Videos covering the most popular tools and features. The videos are available within Seacoast Bank Online Banking, located at the bottom of the navigation menu. For additional resources, click here.
Relationship reviews will be coordinated between your Relationship Manager and respective Treasury Solutions Consultant to ensure nominal pricing impact.
Your company’s online banking admin can be identified by reviewing the menu items you each have access to. The admin will have a menu option of “Administration”.
You will have the ability to create, edit, or delete access and entitlements.
Funds deposited before 8 pm eastern on a bank business day will be made available same day. Funds deposited after 8 pm eastern or on a non-business day will generally be made available on the next Business Day. Longer delays to the availability of funds may apply.
MAC users may require new equipment and will receive a notification of this change to coordinate replacement equipment.
The cut-off time for same-day wire transfer is 5 PM EST each business day. Wire transfers initiated after this time will be processed the following business day.
The cut-off time for same-day RDC credit is 8 PM EST each business day.
In order to minimize errors and the need to send reversal entries, we recommend sending ACH files 2 days prior to the effective date.
The cut-off time for Same Day ACH files is 1:55 PM EST each business day. The cut-off time for next-day or future-dated ACH items is 6 PM EST each business day. ACH files initiated after this time will be processed the following business day.
The current token you use for online originated ACH and Wire transactions will no longer work as of August 18.
Seacoast Bank offers two easy options for the use of tokens:
Seacoast Bank's routing number is 067005158 and Seacoast Bank's SWIFT code is (International Use Only) SNBFUS3F, UCBMUS33.
To view the Seacoast Treasury Management Master Agreement, visit SeacoastBank.com/agreements-and-disclosures.
Your deposit account statement will contain the same information but will have a new layout. You will start to receive your new Seacoast Bank statement after Monday, August 18 for the next statement cycle.
Yes, your deposit statement cycle date will remain the same. All savings account statements will be mailed quarterly, or more frequently.
Yes, Heartland National Bank will mail an interim statement for all deposit and loan accounts as of end of business on August 15. Your deposit account statement will then resume on its regular statement cycle date with the new Seacoast Bank statement layout.
You will need to re-establish your eStatements in Online Banking on Monday, August 18, by navigating to "eStatements & Notices" from the menu and then choose "Statement Preferences" to confirm your statement delivery method.
Yes, establish or re-establish your eStatements in Online Banking by navigating to "eStatements & Notices" from the menu and then choose "Statement Preferences" to confirm your statement delivery method.
Your Line of Credit statement will contain the same information but will have a slightly different layout.
Seacoast Bank will send the required 1098 and/or 1099 information for your 2025 tax reporting by January 31, 2026.
Interest from your last statement cycle through Friday, August 15, will be paid on your interim statement issued by Heartland National Bank. Seacoast Bank will accrue interest from August 16 going forward. Interest will be paid quarterly for savings accounts and monthly for checking and money market accounts.
Your CD will continue to have the same rate and term until maturity. We use the daily balance method to calculate interest on your account. This method applies a daily periodic rate to the principal in the account each day. Interest will be credited to your account monthly and compounded monthly which may be different from your current interest accrual method.
Seacoast Bank will make every effort to to make your historical account statements available in Seacoast Bank Online Banking. Historical Account Statements maintained on Heartland National Bank's Internet Banking platform may not be available after Thursday, August 14th. We recommend printing or downloading any account statement history you may need for your records.
For questions regarding instructions on obtaining transaction history or statements, please contact your local Heartland National Bank Branch.
