Welcome to Seacoast: A New Kind of Community Bank

Commonly Asked Questions
Account Conversion Checklist
New Banking Relationship Details
Download Your Transition Guide




Have additional questions? We are here to help 24/7 even on holidays. Simply call 800.706.9991 to speak with a local banker.

Navigating Your New Seacoast Experience: 

  • Starting Now:
    • Make sure your phone number and email address are up-to-date on your account with NorthStar by reaching out to your local NorthStar branch or by calling 813.549.5000.
  • Early October:
    • After receiving your Welcome Packet the next item to be delivered is your new Seacoast Bank Visa® Debit Card. You can start using your new Seacoast Bank Visa® Debit Card, Monday, October 23rd.
    • Existing NorthStar Bank Online Banking customers will receive an email with detailed information about their user ID and password in early October. Not enrolled? Self-enroll for Personal and Online Banking and Business Online Banking. This will prepare your accounts for activation on October 23rd. See page 22 for more information.

Important Things to Note:

  • NorthStar Online Banking will be accessible in inquiry online mode until November 17th, 2017. NorthStar Online Banking Access - Inquiry Only
  • Please continue banking as you always do.
  • Mark the Date – Monday, October 23rd the merger is complete.
  • Your Personal Checking account name and information can be found on page 18.
  • Your Business Checking account name and information can be found on page 28.
  • Starting Monday, October 23rd, you can bank at any of our locations throughout Florida. Click here for a list of our locations.

Four Promises. One Goal.

At Seacoast Bank, everything we do is based upon core beliefs summarized in the Four Promises we make to you. When you entrust your banking to us, we promise to:
Promise One
Get you comfortable with the right team to serve you.
Promise Two
Make your day-to-day banking simple.
Promise Three
Resolve out-of-the-ordinary items responsively.
Promise Four
Invest in you and your community.
Our philosophy is dedicated to the promise of simplicity, convenience, expertise, community, and technology with a human touch. On account of all this and more - on account of you - it's time for Seacoast Bank. A smarter bank. A connected bank. And, just as importantly, your local bank.