There are many questions our community customers need to know the answers to while preparing for Hurricane Matthew. Keep this post bookmarked to stay updated on the latest adjustments being made to our daily operating hours due to the storm. Plus we have some useful safety tips to keep in mind as you prepare over the next few days.
Also bookmark this Storm Tracker to keep up on the official status of Hurricane Matthew.
UPDATE #5 - 10/7 AT 8:00pm
We understand that this is the time when there is an even greater need to have access to cash, and want to make it as easy as possible. As a courtesy, all Publix ATMs will be fee free for all Seacoast Bank checking account customers through Friday, October 14th.
Seacoast branches that are typically open on Saturdays will operate during normal hours if possible. Please visit the Locations Map before heading to your nearest ATM or branch for operational updates.
All branches will be closed on Monday for Columbus day, and resume normal operation on Tuesday.
Here are a few hurricane aftermath safety measures to keep in mind during this time. Business owners may want to refer to the aftermath steps in this Hurricane Survival Guide for Businesses to get their operation back on track quicker.
We're almost in the clear, and appreciate your patience as we continue to support our community during this time of transition.
UPDATE #4- 10/6 at 5:45 pmThe most critical hours of the storm are approaching, and many people have mentioned that they're still trying to get things in order before Hurricane Matthew takes full effect. The growing concern may have you considering where to safely grab last minute cash. Or maybe you have questions about a transfer or mobile deposit? There are still options available to receive the support you need. In addition to phone support we are continuing to post deposits made through ATMs, Mobile and Remote Deposit Capture throughout the next few days (Standard cut off times and availability apply).
These storms are unpredictable, but staying informed is the best measure to help you prepare for any occurrence over the next few days. Here are some reliable resources to find official updates about the status of Hurricane Matthew and it's effect on your area.
- Text FLPREPARES TO 888-777 for Text alerts from Florida Emergency Officials
- FL511.com – Official Updates on State Wide Road Conditions
- FPLs Storm Center - Monitors Power Outages and Other Official Updates on the Hurricane's Status
Please don't hesitate to call our customer service staff at 866-710-5778 with questions about your funds, and we will continue to update Facebook and Twitter too. We are going to make it through this storm together, and hope everyone takes the precautions necessary to stay safe.
UPDATE #3 - 10/5 at 8 pm
It has just been confirmed that our 24/7 phone support will remain in operation throughout the entire week to handle balance inquiries, debit card questions, transfers, debit card limit increases, and similar services.
To further clarify, Seacoast ATMs, online banking and our mobile app will be in operation throughout the week. However, deposits and other transactions performed through these channels could be delayed due to our operational closures.
Please continue to stay safe throughout this time, and reach out to our support team at 800-706-9991 if you need further assistance with your account.
UPDATE #2 - 10/5 at 1:30 pm
It is extremely important that customers complete any important banking tasks today before 5pm for Branch Services, and before 7pm for ATM and Mobile Transactions. As well, we strongly urge customers to prepare financially for the next 7 days. Our call center support will be available until at least midnight tonight. We will provide another update if these hours are extended.
All branches across Florida will be CLOSED THURSDAY & FRIDAY. Branches normally operating on Saturdays will open for the day if possible. We will provide an update if certain branches are unable to open. The branches will be CLOSED again on MONDAY for Columbus Day. Seacoast will resume regular operations on Tuesday. We will update this page if this changes for any reason.
Further details will continue to be updated regularly. Please bookmark this URL: http://www.seacoastbank.com/update. Customers will be notified of updates made to the blog through social media and the #SeacoastBank hashtag. Please follow Facebook, LinkedIn and Twitter to stay informed.
Ensuring our customers and associates are safe during this time is our highest priority, and we will continue do whatever we can do to make this as smooth as possible.
We will continue to record any updates here on this page. SeacoastBank.com/Update
Track the progress of Hurricane Matthew here.
How to prepare financially for the storm
Other ways to prepare
AMERICAN RED CROSS TIPS ON WHAT TO DO AFTER THE STORM ARRIVES: