Alert: Seacoast Operation Update - Hurricane Irma

Posted by Seacoast Bank on Sep 6, 2017 12:09:20 AM

There are many questions our community customers need to know the answers to while preparing for Hurricane Irma. Keep this post bookmarked to stay updated on the latest adjustments being made to our daily operating hours due to the storm. Plus we have some useful safety tips to keep in mind as you prepare over the next few days.

Also bookmark this Storm Tracker to keep up on the official status of Hurricane Irma.

 

Update: 11 September 2017 - 09:15pm EST

Seacoast Bank understands that our customers may be encountering numerous challenges as a result of Hurricane Irma.

We would like to introduce a set of offers and conveniences to help with recovering from the recent weather events. Please click here for more information.

Also please note updated branch hours of operation by clicking here.  

 

Update: 11 September 2017 - 02:00pm EST

We hope everyone is safe after weathering through Hurricane Irma. Seacoast Bank branches remain closed today but ATMs are still accessible. Hours of operation will be updated this evening in time for the start of business day tomorrow. 

Please feel free to reach out to us via our call center at 800-706-9991 or our Facebook page at https://www.facebook.com/SeacoastBank/ if you have any questions or concerns.  

 

Update: 08 September 2017 - 06:30pm EST

Whether you are traveling north to flee the wrath of Hurricane Irma or boarding up and staying close to home, we have compiled some resources below that you might find helpful.

  • GasBuddy App
    Across the state, we are experiencing longer-than-ever gas lines thanks to our friend Irma. For those traveling, it can be a challenge to find a gas station in a town you are unfamiliar with. GasBuddy can help you find the nearest gas station, search for prices, and a recently added feature will show which Florida gas stations have fuel. This app just might be your go-to resource for finding gas in your area.

  • Waze App
    Leaving town? Already on the road? Waze could make your trip a little easier. This social network for drivers shares real-time traffic and road information to save you time and gas in your travels.

  • Zello App
    A free walkie-talkie app, Zello allows users to simply push a button to talk to one another as long as they are connected to a cellular or wireless network. This app spiked in downloads after the devastating impact of Hurricane Harvey hit Texas.

  • WhatsApp Messenger App
    A free messaging app, WhatsApp allows users to message and call family and friends using just an internet connection. Fast, simple, and secure, WhatsApp also has group chat capabilities that can connect you to multiple users at once.

  • Hurricane by American Red Cross App
    This app allows users to monitor conditions in your area and throughout the storm track, find help if you need it, and let family members know you’re safe. CNN names this app as one of the top six hurricane tracking apps and Fox News named this one of five apps to get you through a natural disaster.

  • Xfinity Offers Free WiFi Hotspots State-Wide
    In an effort to help residents stay connected, Comcast announced they will be opening more than 137,000 Xfinity WiFi hotspots across the state to anyone in need. These hotspots are open to anyone, not just current Xfinity customers, and the service is at no cost. To view a hotspot near you, visit www.xfinity.com/wifi. These free hotspots will be in effect through September 15, 2017.

  • Cell Phone Battery Tips
    It’s no secret we are all attached to our phones. Take a look at the tips below to help you preserve your battery.

Before you lose power:

Keep your phone fully charged at all times.
Ensure your portable charger and any back-up batteries are fully charged.
Fully charge your laptop so you can plug your phone into it once you lose power.
Make sure you have a car charger on hand.

 

After you lose power:

Turn off any push notifications. 
Delete unused apps that could be taking up power.
Close and open apps.
Turn down your screen brightness.
If it is safe to access your vehicle, use your car charger.
Enable “Low Power Mode” or “Airplane Mode” 
Note: When in airplane mode, you will lose the ability to communicate with another device as well as access to internet. If you forget to disable airplane mode, you may miss calls or text messages. On the iPhone, you are able to enable wifi on your phone while it's in airplane mode, but you have to do it manually. 

Finally remember that Seacoast Bank is still accessible via the mobile app, online banking, automated money phone, and our customer service center at 800-766-9991. 

 

Update: 08 September 2017 - 05:00pm EST

Seacoast Bank Branch Hours and Closings

All Seacoast Bank branch locations will be closed through Monday, September 11th. 

Please check this blog for updates on branch hours starting on Tuesday, September 12th.

Note that all online banking, mobile banking, automated money phone, and ATMs will continue to be available unless otherwise noted. Also available is our customer service center at 800-706-9991. 

 

Seacoast Bank Clermont Branch Blood Drive Canceled

The “Big Red Bus®” for OneBlood drive originally scheduled for Saturday, September 9th, from 9:00am to 12:00pm has been canceled. This branch will also remain closed through Monday, September 11th. 

 

Update: 08 September 2017 - 09:00am EST

Seacoast Bank Branch Hours and Closings

In preparation for Hurricane Irma, Seacoast Bank will adjust branch operating hours as follows:

  • All locations in South Florida and those in Indian River, Brevard, Volusia, Pinellas, and Hillsborough counties are closed today, Friday, September 8th.
  • All locations with the exception of the branch in Clermont (1000 East Highway 50, Clermont, FL 34711) will be closed on Saturday, September 9th. 
  • All Seacoast Bank branch locations will be closed on Monday, September 11th. 

Please note that all online banking, mobile banking, automated money phone, and ATMs will continue to be available unless otherwise noted. Also available is our customer service center at 800-706-9991. 

 

Update: 07 September 2017 - 11:00am EST

Seacoast Bank Branch Hours and Closings

In preparation for Hurricane Irma, Seacoast Bank will adjust branch operating hours as follows:

  • All locations in South Florida and those in Indian River, Brevard, Volusia, Pinellas, and Hillsborough counties will remain open for business on September 7, 2017 but will close on Friday, September 8th.
  • All locations with the exception of the branch in Clermont (1000 East Highway 50, Clermont, FL 34711) will be closed on Saturday, September 9th. 
  • All Seacoast Bank branch locations will be closed on Monday, September 11th. 
Please note that all online banking, mobile banking, automated money phone, and ATMs will continue to be available unless otherwise noted. Also available is our customer service center at 800-706-9991. 

 

 

Update: 07 September 2017 - 09:45am EST

Seacoast Bank Clermont Branch to Host Blood Drive Prior to Storm

The Clermont branch will host the “Big Red Bus®” for OneBlood on Saturday, September 9th, from 9:00am to 12:00pm. There is a need for all blood types, but type O is always in short supply and there is a critical need for this type specifically. Please click here for more information. 

 

Update: 06 September 2017 - 10:45pm EST

Mobile banking, ATM, and Branch Operations

All mobile banking, ATM, and branch functions continue to maintain normal operations

Numerous closings along the Treasure Coast

Several closings have been announced in advance of Hurricane Irma along the Treasure Coast. 

Develop an Emergency Communications Plan

Create an emergency communications plan with these recommendations

 

Recommendations: What to do Before the Storm Approaches

How to prepare financially for the storm

  • Secure copies of legal documents in a physical format and/or save pdf versions to an accessible digital cloud, including:
    • Insurance Policies
    • Birth and Marriage Certificates
    • Photos of Valuables and Home
    • Passports and Social Security Cards
    • Emergency Contact Lists
    • Account Usernames and Passwords
    • Deeds and Titles
  • Keep physical forms of these documents in an easily accessible packet that also contains your checkbook and emergency credit cards. This is also a good place to keep your safety deposit box key if it's not able to stay in a more secure location, like a weather resistant safe.
  • Enable Direct Deposit if you haven't done so already. This will make sure funds are still deliverable directly to your account in case the mail service is interrupted.
  • Enroll in Paperless statements so you can stay organized without worrying about potential mail service issues.
  • Download the Seacoast Mobile App to take care of your banking needs without having to go out in the bad weather. Don't forget to setup account alerts so you can still keep an eye on your accounts.
  • Secure an Emergency Home Equity Line of Credit to cover damage expenses that insurance doesn't cover.
  • Link your savings account to your debit card so you can have a backup source of cash at the ATM.

 Other ways to prepare

  • Download your preferred location app to your smartphone that can notify people where you are, and if you need help or are safe. The Red Cross has multiple useful apps that include one specifically for hurricanes and first aide.
  • Use hurricane shutters or board up windows and doors with 5/8 inch plywood. Don't forget to reinforce the garage door.
  • Bring outside items in if they could be picked up by the wind, and clear gutters of debris.
  • Turn the refrigerator to its coldest setting in case power goes off. Use a cooler to keep from opening the doors on the freezer or refrigerator.
  • Fill a bathtub with water.
  • Get full tank of gas in one car.
  • Go over the evacuation plan with the family, and learn alternate routes to safety.
  • Learn the location of the nearest shelter or nearest pet-friendly shelter.
  • Put an ax in your attic in case of severe flooding.
  • Evacuate if ordered and stick to marked evacuation routes, if possible.
    • Leave a note in a clear Ziploc bag within a noticeable place in the house to let others know where you're going.
    • Turn off electricity, gas, and water if possible, but at least unplug electronics before leaving.
  • Store important documents -- passports, Social Security cards, birth certificates, deeds -- in a watertight container to bring with you, or secure in a weather resistant safe.
  • Have a current inventory of household property.

SUPPLY LIST:


  • A three-day supply of water, one gallon per person per day.
  • Three day supply of non-perishable food & Vitamins.
    • Maintain variety to meet balanced dietary needs: canned meats, canned or dried fruits, canned vegetables, canned juice, peanut butter, jelly, salt-free crackers, energy/protein bars, trail mix/nuts, dry cereal, cookies or other comfort food.
  • A can opener.
  • Flashlight(s).
  • A battery-powered radio, preferably a weather radio.
  • Extra batteries
  • A first aid kit, including latex gloves; sterile dressings; soap/cleaning agent; antibiotic ointment; burn ointment; adhesive bandages in small, medium and large sizes; eye wash; a thermometer; aspirin/pain reliever; anti-diarrhea tablets; antacids; laxatives; small scissors; tweezers; petroleum jelly.
  • Paper cups, plates and paper towels.
  • Household bleach.
  • Whistles for each person.
  • A small fire extinguisher.
  • A seven-day supply of medications.
  • Contact information for the family.
  • A multipurpose tool, with pliers and a screwdriver.
  • Fully charged emergency cell phones and chargers for all phones and smart electronic devices.
  • A sleeping bag for each person.
  • A Camera  - outside of the one on your phone.
  • Pet supplies.
  • Baby supplies.
  • Plastic sheeting.
  • Duct tape. 
  • Dust masks.
  • Extra cash.
  • A silver foil emergency blanket.
  • A physical map of the area to save phone battery.
  • Insect repellent.
  • Rain gear.
  • An extra set of house keys and car keys.
  • An emergency ladder to evacuate the second floor.
  • Activities for children.
  • Charcoal and matches, if you have a portable grill. But only use it outside.
  • A silver foil emergency blanket.

AMERICAN RED CROSS TIPS ON WHAT TO DO AFTER THE STORM ARRIVES:

  • Continue listening to a NOAA Weather Radio or the local news for the latest updates.
  • Stay alert for extended rainfall and subsequent flooding even after the hurricane or tropical storm has ended.
  • If you evacuated, return home only when officials say it is safe.
  • Drive only if necessary and avoid flooded roads and washed out bridges.
  • Keep away from loose or dangling power lines and report them immediately to the power company.
  • Stay out of any building that has water around it.
  • Inspect your home for damage. Take pictures of damage, both of the building and its contents, for insurance purposes.
  • Use flashlights in the dark. Do NOT use candles.
  • Avoid drinking or preparing food with tap water until you are sure it's not contaminated.
  • Check refrigerated food for spoilage. If in doubt, throw it out.
  • Wear protective clothing and be cautious when cleaning up to avoid injury.
  • Watch animals closely and keep them under your direct control.
  • Use the telephone only for emergency calls.
The earlier you can take the time to prepare financially and physically for the storm, the easier the next few days will be. Take care of yourself, and keep an eye on this post for more updates to come.

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